Contact-us

Contact us

Cultural Care Au Pair has designed our office hours to accommodate the lives of busy families. You can reach a representative through our toll-free number Monday through Friday from 7:30am to 5:30pm in all time zones. We also have staff available on Saturday from 9am to 3pm to assist families with matching needs and connect overseas calls. In the event of an emergency, you can always reach a member of staff 24 hours a day.

If you are a family:

To learn more about our program or if you are a current host family:

Toll Free: 1-800-333-6056
E-mail: aupair@culturalcare.com
Fax: 617-619-1101

Or contact the local representative in your community! Call us at 1-800-333-6056 for the name and phone number of your local childcare consultant (LCC).

If you are a current host family and you would like specific contact information for your LCC or program director, please log in to your Host Family Account.

If you are an au pair:

For the Au Pair Services Department (flights, insurance, extension and visa questions):

Toll Free: 1-800-448-5753
E-mail: aupair.operations@culturalcare.com

If you are a local childcare consultant (LCC):

Phone: 1-800-333-6056

Overseas phone (if you need to reach us while overseas): 617-619-2227
E-mail: aupair@culturalcare.com
Fax: 617-619-1101